INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I choose the right size for my kurti?

To find your perfect size, please refer to our Size Guide available on the product page. The guide includes measurements for bust, waist, and length to help you select the best fit for your body. If you're still unsure, feel free to contact our customer service for further assistance.

How can I place an order?

Placing an order on Charkha Street is easy:

  1. Browse through our collections and select the products you wish to purchase.
  2. Choose your size, color, and quantity.
  3. Add the items to your cart.
  4. Proceed to checkout and fill in your delivery details.
  5. Select your payment method and confirm your order.
How long will it take for my order to arrive?

Delivery times may vary depending on your location and the shipping option you choose. Domestic orders typically arrive within 5-7 business days, while international orders may take 10-14 business days. You’ll receive tracking details via email once your order has been dispatched.

Can I return or exchange my order?

Yes, we accept returns and exchanges within 15 days of receiving your order. Please ensure the product is unused, unwashed, and in its original condition with tags intact. For more information on our return and exchange policy, please refer to the Returns & Exchange page.

What should I do if I received a defective or damaged product?

We apologize for any inconvenience caused! If you received a defective or damaged product, please contact our customer service team immediately with your order number and a photo of the issue. We will arrange for a replacement or refund as per our policy.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

For any inquiries or feedback, feel free to reach out to us at info@charkhastreet.com. We are always here to help!